How do I fill the billing form to add credits?
Short Answer: Complete the 'Billing details' modal: enter Organization, Billing address, Country, State, City, Zip code,
Tax ID / VAT (if applicable), Phone number and Billing email, then click 'Continue'.
Prerequisites
1. You clicked 'Add $X credits' from the 'Low balance' modal or initiated a top-up from Billing
Steps
1. When the billing modal opens, fill 'Organization'.
Organization field is completed.
2. Enter 'Billing address', select 'Country', then fill 'State', 'City', and 'Zip code'.
Address fields are completed.
3. Enter 'Tax ID / VAT' if applicable.
Tax ID / VAT is recorded (if provided).
4. Enter 'Phone number' and 'Billing email'.
Contact fields are completed.
5. Click 'Continue' to proceed to payment confirmation/currency conversion, then confirm the top-up.
Top-up completes and credits are added to your balance.
Troubleshooting
1. Form highlights missing fields or validation errors.
LikelyCause: Required fields (marked with ***** ) are empty or invalid.
Action: Fill all required fields and ensure phone/email use valid formats, then click 'Continue'.
Note: Fields marked with '*' are required.