Short Answer: Either click 'Reduce selected files' to lower cost or click 'Add $X credits' to top up; the modal shows 'Estimated cost', 'Current balance', and 'Credit required'.
Prerequisites
- You attempted to generate documentation and your account balance is insufficient
Steps
-
Read the 'Low balance' modal which shows 'Estimated cost', 'Current balance', and 'Credit required'.
You know how much credit is required to continue. -
To lower cost click 'Reduce selected files' to return to file selection and deselect files.
You can adjust selected files to reduce the estimated cost. -
To add credits click the 'Add $X credits' button (label shows required amount).
The billing form opens. -
Complete the billing details form and confirm currency conversion if shown, then click 'Continue' to finalize the top-up.
Credits are added and you can re-run generation.
Troubleshooting
-
Modal shows a 'Minimum top-up required' amount.
LikelyCause: The system enforces a minimum credit top-up for this transaction.
Action: Add at least the minimum required amount or reduce your selected files until the required credit is within your balance. -
I added credits but my balance didn't update immediately.
LikelyCause: Payment processing or network delay.
Action: Wait a minute and refresh the page; if it persists check Billing settings or contact support.
Note: Buttons shown exactly as 'Reduce selected files' and 'Add $X credits' (X varies per case).