Organizations | Everdone

How can I see which organization I’m currently in?

Short Answer: Check the organization name in the top-left header. The org you’re in shows a tick icon next to its name. You can also verify in Settings > Organization. Answer PreRequisites 1. Be signed in Steps 1. Look at the top-left header for the organization name/logo. 2. Click the org name to open the org switcher. 3. In the list, the organization you’re currently in has a tick icon on the left of its name. Troubleshooting 1. Can’t see the org name or tick icon. - Action: Sign out and sign back in. - Action: Try a different browse

Last updated on Oct 14, 2025

How do I switch between organizations?

Short Answer: Go to Account > Organization, find the org with the tick (your current one), then click the other organization you want to switch to. Answer PreRequisites 1. Be signed in 2. You must belong to at least two organizations Steps 1. Click Account in the header. 2. Select Organization. 3. In the list, the organization with a tick icon on the left is your current org (e.g., XYZ). 4. To switch, click the target organization (e.g., ABX). 5. The workspace reloads in the selected organization. Troubleshooting 1. Can’t see the organization list or switch fails. - Action: Sign out and sign back in. - Action: Try a different browser.

Last updated on Oct 14, 2025

How are timezones displayed in the Timezone dropdown?

Short Answer: Time zones appear as GMT offset + region name (e.g., “(GMT+5:30) India Standard Time”). Prerequisites 1. Be on Settings > Organization Steps 1. Open Settings > Organization. The Timezone field is visible. 2. Click the Timezone dropdown to view options. Entries are shown like “(GMT+5:30) India Standard Time.” 3. Select the entry whose GMT offset and region match your location. Your selection appears in the Timezone field. Troubleshooting 1. I can’t find my exact city/time zone - LikelyCause: The list may use a broader regional label or nearby major city. - Action: Pick the entry with the correct GMT offset and the closest region name, then click Save changes. Note: Each label includes both the GMT offset and a readable region name to make selection easier.

Last updated on Oct 16, 2025

How do I change my organization's name?

Short Answer: Go to Settings > Organization, edit the Organization name* field, then click Save changes. Prerequisites 1. Be signed in 2. Have access to Settings > Organization Steps 1. Open Settings from the left menu and select Organization. The page shows Organization name, Country, and Timezone. 2. Click the Organization name* field and enter the new name. 3. (Optional) Update Country and Timezone if needed. 4. Click Save changes. Your new organization name is saved. Troubleshooting 1. “Save changes” is disabled or does nothing - LikelyCause: Organization name* is empty or invalid. - Action: Enter a valid name and try again. 2. Error on save or name doesn’t update - LikelyCause: Temporary network/session issue, or insufficient permissions. - Action: Check your connection, refresh, sign in again, and retry. If it persists, contact your org admin. 3. Name is rejected - LikelyCause: Unsupported characters or length limit exceeded. - Action: Use a shorter name with standard letters/numbers and save again. Note: The asterisk (*****) marks a required field. If changes don’t appear immediately, refresh the page.

Last updated on Oct 16, 2025

How do I set or change the organization's country and timezone?

Short Answer: Go to Settings > Organization, choose your Country from Select country and your Timezone (e.g., (GMT+5:30) India Standard Time), then click Save changes. Prerequisites 1. Be signed in 2. Have access to Settings > Organization Steps 1. Open Settings and select Organization from the left menu. The Organization settings page appears. 2. Click Select country and pick your country from the list. Your choice fills the Country field. 3. Click Timezone and select the correct entry (labels show GMT offset + region name). The selected timezone (e.g., (GMT+5:30) India Standard Time) appears in the field. 4. Click Save changes to apply your updates. Troubleshooting 1. My country isn’t listed - LikelyCause: The list requires scrolling or is filtered. - Action: Scroll the list, type to search (if supported), or choose the closest match. If still missing, contact your admin. 2. The timezone isn’t what I expected - LikelyCause: Wrong GMT offset or region selected. - Action: Reopen Timezone and pick the entry that matches your region and GMT offset. 3. Changes didn’t save - LikelyCause: Network or permission issue. - Action: Check connectivity, refresh, sign in again, and retry Save changes. If the issue persists, ask your org admin for help. Note: Timezone options display as (GMT±offset) Region name. The Country and Timezone fields sit side-by-side on the Organization page.

Last updated on Oct 16, 2025

Where do I find the Organization settings page?

Short Answer: Open the left navigation, click Settings, then select Organization. Prerequisites 1. Be signed in to the app Steps 1. In the left navigation, click Settings. The Settings menu shows options like Organization, Team, Connectors, Billing, Security. 2. Click Organization in the left column. The Organization page loads with Organization name*, Country, Timezone, and a Save changes button. Troubleshooting 1. I don’t see “Organization” in Settings - LikelyCause: You may not have permission to view/edit organization settings. - Action: Confirm you’re signed in and ask your organization admin for access if needed. Note: In most layouts, Organization is the first item in the Settings left menu.

Last updated on Oct 16, 2025

Why can't I save changes on the Organization page?

Short Answer: Typical causes: the required Organization name* is empty, you’ve hit a network/session issue, or you don’t have permission to edit org settings. Check fields, connectivity, and your access. Prerequisites 1. Be signed in 2. Be on Settings > Organization Steps 1. Ensure Organization name* is filled. 2. If you’re changing them, select Country and Timezone. 3. Click Save changes. 4. If saving fails, refresh the page, sign in again, and retry steps 1–3. 5. If it still won’t save, ask your organization admin to verify your permissions and check for system issues. Troubleshooting 1. Clicking “Save changes” does nothing - LikelyCause: Required field empty or a UI/script hiccup. - Action: Fill Organization name*, reload the page, and try again. 2. An error message appears on save - LikelyCause: Server validation, permission denied, or network interruption. - Action: Note the message, refresh and re-sign in, then retry. Share the exact error with your admin/support if it persists. 3. Fields revert or changes don’t show - LikelyCause: Caching or the save didn’t complete. - Action: Refresh and confirm values. If unchanged, retry and contact your admin. Note: If you’re unsure about your permissions, check with your org admin before assuming it’s a product bug.

Last updated on Oct 16, 2025