Home Account I didn't receive the verification email. What should I do?

I didn't receive the verification email. What should I do?

Last updated on Oct 14, 2025

Short Answer:
Check Spam/Promotions, confirm the address shown on the Verify your email page, search for the exact subject line, and use Resend after the countdown.

Prerequisites

  1. You completed the sign-up flow

  2. You have access to the email account used during sign-up

Steps

  1. On the Verify your email screen, confirm the exact address we sent the email to
    Example: “Please click the link we sent to [email protected].”

  2. Open your email and search for the subject:
    Everdone — Verify your email to start AI-powered code documentation

  3. If it’s not in your inbox, check Spam, Junk, Promotions, or other filtered folders.

  4. If still not found, wait for the Resend countdown on the Verify screen to finish, then click Resend.
    A new verification email will be sent to the address shown.

  5. If you still don’t receive it, double-check for typos in the email you entered during sign-up. If needed, repeat sign-up with the correct address.

Troubleshooting

  1. The email is in Spam

    • Action: Move it to Inbox and mark Not Spam to ensure future messages arrive correctly.
  2. The address on the Verify screen is wrong

    • Likely cause: Typo during sign-up.

    • Action: Return to the sign-up form, correct the Work email field, and submit again to receive a fresh verification email.

  3. The “Resend” button never becomes clickable

    • Likely cause: Page scripts blocked or a network issue.

    • Action: Reload the page, try another browser, or temporarily disable blocking extensions—then wait for the timer to finish.

Note: Searching by the exact subject line above often surfaces the message quickly.