Home TestCase Why is the 'Generate test cases' button disabled?

Why is the 'Generate test cases' button disabled?

Last updated on Apr 09, 2026

Short Answer: The button is disabled when required inputs are missing (for example, empty "Product" or "Feature / Page / Use-case"). Fill the required fields to enable it.

PreRequisites

  1. Open the "Create test cases" page.

Steps

  1. Check the "Basic details" section for empty fields, especially "Product" and "Feature / Page / Use-case".
    Empty fields will be visibly unfilled.

  2. Fill in the "Product" field (select or type) and "Feature / Page / Use-case".
    Both fields should now display values (for example, "Web Portal" and "Checkout").

  3. Verify that the "Generate test cases" button changes from greyed out to active (blue).
    The button becomes clickable once required inputs are provided.

  4. If the button remains disabled, refresh the page and try again.
    This can resolve temporary UI issues.

Troubleshooting

  1. Button remains disabled after fields are filled.

    Likely Cause: Browser blocking scripts, validation delay, or network issue.

    Action: Enable JavaScript, perform a hard refresh, try another browser, or check your internet connection. If the issue persists, contact support.

  2. Clicking the enabled button has no effect.

    Likely Cause: Server-side error or client-side glitch.

    Action: Wait a moment and try again. If it still fails, capture a screenshot and contact support.

Note: Screen examples show the button disabled on an empty form and enabled after required fields are filled.