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Why is the file list showing a spinner and not loading files?

Last updated on Jan 08, 2026

Short Answer: A spinner means Everdone is fetching files from GitHub; if it doesn't finish, check your connection, GitHub permissions, or retry the selection.

PreRequisites

  1. You selected a PR or branch and opened the file list

  2. Connected GitHub account

Steps

  1. When the files area shows a spinner, wait a few seconds for the service to fetch the file list.
    Files load and the spinner disappears.

  2. If the spinner persists, refresh the page or go back to Choose what you want to review and reselect the PR/branch.
    Files reload or an error message appears.

  3. If problems continue, reconnect GitHub using Connect GitHub (authorize read-only access) to ensure permissions are available.
    Correct permissions allow the file list to load.

Troubleshooting

  1. Spinner never stops and no file list appears.
    Likely Cause: Network/GitHub API delay, or your GitHub account lacks access to the repository.
    Action: Check network, refresh, and verify GitHub repository access. Reconnect GitHub if needed.

Note: The spinner is the UI’s indicator that files are being fetched from GitHub