Why does the Invoices tab show "No invoices found"?

Short Answer:
It means there are no past invoices for this account—or you may not have permission to view billing for this account.

Prerequisites

1. Be signed in

2. Open Settings > Billing > Invoices

Steps

1. Confirm you’re on Settings > Billing > Invoices and note the message “No invoices found” with subtext “You have no past invoices.”

2. Check Wallet & top-up and Billing details to verify payment setup and any recent top-ups.

3. Verify you’re viewing the correct organization/account that should receive invoices.

4. If you still expect invoices, ask your organization’s billing administrator to confirm whether invoices were generated.

Troubleshooting

1. New account or no billable activity

   • LikelyCause: No charges yet; the billing cycle hasn’t produced invoices.

   • Action: Wait for the first billing cycle to complete, or confirm with your billing admin.

2. You believe invoices exist but don’t see them

   • LikelyCause: You’re in the wrong organization/account or lack Billing permissions.

   • Action: Switch to the correct organization/account and request Billing access from an admin if needed.

Note: The empty state text in the UI reads “No invoices found” and “You have no past invoices.”