Can you explain the Date, Invoice Number, Amount, Status, and Action columns?

Short Answer:
These columns display invoice details: Date (issue date), Invoice number (ID), Amount (charge or credit), Status (e.g., Paid), and Action (download the invoice file).

Prerequisites

1. Open Settings > Billing > Invoices

Steps

1. Open the Invoices tab to view the table header.

2. Date — When the invoice was issued (e.g., 2 Apr 2025).

3. Invoice number — The unique invoice ID (e.g., 33545433).

4. Amount — The monetary value; negative values indicate credits/refunds (e.g., $10.00, -$25.00).

5. Status — Payment state (e.g., Paid).

6. Action — Click the download icon to retrieve the invoice PDF.

Troubleshooting

1. Amount shows a negative value

   • LikelyCause: Credit, refund, or adjustment.

   • Action: Download the invoice from Action to review line items; check Billing details for credits.

2. Status isn’t “Paid” and download isn’t available

   • LikelyCause: Invoice is unpaid or processing.

   • Action: Verify your payment method in Billing and review recent payments in Wallet & top-up.

Note: Column names and example values (e.g., Paid) reflect what appears in the Invoices table.