Home Billing How do I choose which card to use for a wallet top-up?

How do I choose which card to use for a wallet top-up?

Last updated on Oct 15, 2025

Short Answer:
Go to Settings > Billing > Wallet & top-up. In Payment method, select the radio button for a saved card or choose Pay via another card, then click Add funds.

Prerequisites

  1. Be signed in

  2. Open Settings > Billing > Wallet & top-up

  3. Have at least one saved card, or a new card ready to use

Steps

  1. Open Settings > Billing and select Wallet & top-up.

  2. In Payment method, choose a saved card by clicking its radio button, or select Pay via another card to use a new card.

  3. Enter the top-up amount and click Add funds.
    The selected payment method is charged.

Troubleshooting

  1. My saved card doesn’t appear

    • LikelyCause: No card is saved for this account.

    • Action: Select Pay via another card and enter a new card to complete the top-up.

  2. Card selected but the charge failed

    • LikelyCause: Issuer restrictions or a processing error.

    • Action: Try a different saved card or choose Pay via another card to use a new card, then retry.

Note: Saved cards display brand and last four digits (e.g., •••• 4256).