What do the Status labels 'Active', 'Pending', and 'Expired' mean?

Short Answer:
Active = the member accepted and has access. Pending = an invite was sent but not accepted yet. Expired = the invite link expired and must be re-sent.

PreRequisites

1. Open Settings > Team

Steps

1. Open the Team page and check the Status column for each member.
   You’ll see a status chip: Active, Pending, or Expired.

2. For Pending or Expired members, use the envelope icon in Actions to re-send the invitation if needed.

Troubleshooting

1. Member shows “Expired” but they say they accepted

   • LikelyCause: The page hasn’t refreshed, or they accepted with a different email.

   • Action: Refresh the Team page; ask the member to confirm the email they used.

2. Member remains “Pending” after re-invite

   • LikelyCause: They haven’t completed the invite, or the email was filtered/blocked.

   • Action: Ask them to check spam/junk and complete the invite; re-invite again if necessary.

Note: Status chips appear in the Status column on the Team page and reflect the member’s current access state.