Short Answer:
Click the pencil icon in the member’s Actions, choose a new Role in the Edit member modal, then click Save changes.
Answer
Prerequisites
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Be signed in
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Open Settings > Team
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The member appears in the Team list
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You have permission to manage team roles
Steps
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On the Team page, locate the member and click the pencil icon in the Actions column.
The Edit member modal opens with the member’s details. -
Open the Role dropdown and select the desired role (e.g., Member, Admin, Owner).
The selected role appears in the Role field. -
Click Save changes.
The modal closes and the member’s Role updates in the list.
Troubleshooting
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“Save changes” is disabled or nothing happens
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Likely Cause: No role selected or a temporary network issue.
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Action: Select a role and try again. If it still fails, refresh the page and retry.
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Pencil icon not visible
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Likely Cause: Your account lacks permission to edit members.
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Action: Confirm your role or contact an organization admin to update permissions.
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Note: The edit dialog shows the member’s avatar, name, and email above the Role field.