Home Teams How do I invite a new team member?

How do I invite a new team member?

Last updated on Oct 14, 2025

Short Answer:
Click Invite member, enter the person’s email, choose a Role (Member, Admin, or Owner), then click Send invite.

Answer

Prerequisites

  1. Be signed in

  2. Open Settings > Team

  3. You have permission to manage team members

Steps

  1. On the Team page, click Invite member.
    The Invite members modal opens.

  2. In Email address, enter the recipient’s email.
    The email appears as a tagged entry.

  3. Open the Role dropdown and select Member, Admin, or Owner.
    The chosen role is shown in the Role field.

  4. Click Send invite.
    The modal closes and the user appears in the Team list with Pending status.

Troubleshooting

  1. Clicking “Send invite” does nothing

    • Likely Cause: Email is missing/invalid or no role selected.

    • Action: Confirm a valid email is entered and a role is selected, then try again.

  2. Recipient didn’t receive the invite

    • Likely Cause: Email went to spam/junk or was blocked.

    • Action: Ask them to check spam/junk. If still missing, re-send the invite from the Team list.

  3. “Invite member” button not visible

    • Likely Cause: You don’t have permission or the page didn’t load fully.

    • Action: Ensure you’re on Settings > Team and have the right role. If it’s still missing, contact an organization admin.

Note: The modal title is “Invite members” while the page button reads “Invite member.”