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How do I download an invoice?

Last updated on Oct 14, 2025

Short Answer

Open Settings > Billing > Invoices, locate the invoice row, then click the download (down arrow) icon in the "Action" column for that row.

Prerequisites

  1. You are signed in.

  2. You can view the Invoices table (not the empty state).

Steps

  1. Go to Settings > Billing > Invoices

  2. The Invoices table displays columns: Date, Invoice Number, Amount, Status, Action.

  3. Find the invoice by Date and Invoice Number in the table.

  4. In that row’s Action column, click the download (down arrow) icon.

  5. The invoice file will download, or a save/open prompt may appear.

  6. Open the downloaded file to view the invoice details.

Troubleshooting

1) Clicking the download icon does nothing

  • Likely Cause: Your browser blocked the download or a network issue prevented the file transfer.

  • Action: Allow downloads and pop-ups for the site, disable strict download-blocking extensions, refresh the page, or try another browser.

2) No download icon for an invoice row

  • Likely Cause: That invoice isn’t available for download or the invoice isn’t present in the table.

  • Action: Confirm the invoice row appears in the list and check the Status column. If it’s missing, verify recent billing activity for the account.

Note: The downloaded file will use your browser’s default download location.